Payment Policy

At Astko.com, we strive to make the payment process secure, convenient, and transparent for our customers. This Payment Policy outlines the payment methods we accept, how we handle your payment information, and other important details related to transactions on our website. By making a purchase on www.astko.com, you agree to the terms outlined in this policy.

Accepted Payment Methods
We accept the following payment methods for purchases on our website:
  • Credit/Debit Cards: Visa, Mastercard, American Express, and other major card networks.
  • PayPal: Secure payments through your PayPal account.
  • Apple Pay: For customers using Apple devices.
  • Google Pay: For customers using Android devices.
All payments are processed securely through our trusted third-party payment processors.

Payment Security
  • Encryption: All payment transactions are encrypted using SSL (Secure Socket Layer) technology to ensure your information is protected.
  • PCI Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your payment information.
  • No Storage: We do not store your credit/debit card details on our servers. All payment information is processed and stored securely by our payment processors.


Payment Confirmation
  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase, including the payment amount and order number.
  • Payment Failure: If your payment fails, you will be notified during the checkout process. Please ensure your payment details are correct and that your card has sufficient funds.

 

Refunds and Chargebacks
  • Refunds: Refunds will be processed to the original payment method used for the purchase. For details, see our Returns and Refunds Policy.
  • Chargebacks: If you dispute a charge with your bank or card issuer, we will cooperate with the investigation. However, we encourage you to contact us first at care@astko.com to resolve any issues.

 

Fraud Prevention
  • Verification: To prevent fraud, we may request additional verification for certain transactions, such as a copy of your ID or proof of address.
  • Suspicious Activity: If we detect suspicious activity on your account or payment method, we may temporarily block the transaction and contact you for verification.

 

Changes to This Policy
We may update this Payment Policy from time to time. The updated version will be posted on our website with the effective date. Your continued use of our website after any changes constitutes your acceptance of the new policy.